Privacy Policy

Effective Date: 01 August 2025

Your privacy matters to us at Kala Watch LLP (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, services, and products.

We are committed to protecting your personal data in accordance with India’s Digital Personal Data Protection Act (DPDPA), 2023, the Information Technology Act, 2000, and other applicable laws.

1. Information We Collect

a. Personal Information You Provide

When you interact with us, such as placing an order, contacting us, or subscribing to our newsletter, we may collect:

  • Full Name
  • Email Address
  • Contact Number
  • Shipping/Billing Address
  • Payment Information (handled securely via third-party gateways)
  • Any other information you voluntarily provide (e.g., product reviews, social media handles)

b. Automatically Collected Information

We also collect certain data automatically when you use our website, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and browsing activity
  • Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Processing your orders and transactions
  • Providing customer support
  • Personalizing your shopping experience
  • Sending promotional emails (only if you opt-in)
  • Conducting analytics to improve our products and website
  • Fulfilling our legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your data with:

  • Trusted third-party service providers (e.g., payment gateways, shipping providers, marketing platforms), strictly for business purposes
  • Government or legal authorities, if required by law or legal process
  • Successors or acquirers, in the event of a business merger, acquisition, or restructuring
  • All third parties are contractually obligated to use your data solely for the services they perform on our behalf and in compliance with applicable laws.

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Your consent
  • To fulfill a contract (e.g., order processing)
  • To comply with legal obligations
  • Our legitimate interest (e.g., improving services, fraud prevention)

5. Your Rights

Under applicable Indian law, you may have the right to:

  • Access and review your personal data
  • Request corrections or updates
  • Withdraw consent at any time
  • Request deletion, where legally permissible
  • Object to or restrict certain processing activities

To exercise these rights, please contact us at info@kalawatches.com.

6. Cookies & Tracking

We use cookies to:

  • Maintain your session and shopping cart
  • Analyze website performance and usage
  • Provide personalized content and offers

You may disable cookies via your browser settings; however, doing so may affect your experience on our site.

7. Security of Your Data

We take industry-standard precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
If a data breach occurs, we will take appropriate steps as required by law.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Policy or as required by applicable law.
When no longer needed, your data will be securely deleted or anonymized.

9. Children’s Privacy

Our products and services are not directed toward individuals under the age of 18.
We do not knowingly collect personal data from minors. If you are a parent or guardian and believe we may have collected information from a child, please contact us immediately at info@kalawatches.com.

10. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices of these third parties. Please review their privacy policies before interacting with them.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon posting on our website.
We encourage you to periodically review this page to stay informed of updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Privacy Compliance Officer
Kala Watch LLP
33-14-7, Kadiyala Vari St, Seetharampuram,
Vijayawada, Andhra Pradesh, India, 520002